The agreement between you and Aethyra Consulting Group governing your use of our services.
Effective date: April 30, 2026 · Last updated: April 30, 2026
These Terms of Service and End-User License Agreement (collectively, the “Agreement”) form a binding contract between you (“you” or the “Client”) and Aethyra Consulting Group, LLC, a Texas limited liability company operating under Ladyheart Enterprises, LLC (“Aethyra,” “we,” “us,” or “our”), governing your access to and use of our consulting services, the website at aethyraconsultinggroup.com (the “Site”), and our client portal (the “Portal”) (collectively, the “Services”).
Please read this Agreement carefully. By accessing or using the Services, by signing a statement of work referencing these terms, or by clicking “I agree” on any registration or login page, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree, do not use the Services.
The Services are intended for business use by property management companies, real estate operators, and similar organizations engaging Aethyra for consulting services. By using the Services, you represent that you are at least 18 years old, that you have authority to bind the entity you represent, and that you will use the Services in compliance with all applicable laws.
Aethyra provides consulting, implementation, and advisory services for the RealPage Property Management Platform, including its Leasing & Rents, Financial Suite, Commercial, and related modules. Aethyra explicitly does not provide services related to RealPage Payments, Asset Investment Management, or RealPage AI features.
The specific services provided to you are governed by a written Statement of Work, contract, or proposal that you and Aethyra have signed. To the extent of any inconsistency between this Agreement and a signed Statement of Work, the Statement of Work controls for the matters it expressly addresses.
Access to the Portal is granted to authorized contacts at your organization. Each user must use their own credentials and must not share credentials with others. You are responsible for keeping your credentials confidential and for all activity that occurs under your account.
You agree to use the Services only for lawful business purposes and in accordance with this Agreement. You will not:
We may suspend or terminate your access if you violate this Agreement, if your engagement with us ends, or if your account is inactive for an extended period. You may request termination of your account at any time by contacting us.
Subject to your compliance with this Agreement, Aethyra grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Portal during the term of your active engagement with Aethyra, solely for your internal business purposes. Aethyra retains all right, title, and interest in and to the Portal, including all intellectual property rights. No rights are granted to you other than as expressly set forth in this Agreement.
You retain all rights to data you submit through the Services, including contracts, time entries, support cases, files, and messages (collectively, “Client Data”). You grant Aethyra a limited license to use, store, and process Client Data solely as necessary to provide the Services to you.
Each party agrees to keep confidential any non-public information disclosed by the other in connection with the Services and to use such information only for the purpose of performing or receiving the Services. Confidentiality obligations survive termination of this Agreement for a period of three (3) years.
Our handling of personal information is described in our Privacy Policy, which is incorporated into this Agreement by reference.
Fees for consulting services are set out in your Statement of Work or service catalog. Where a contract specifies an override or negotiated rate, that rate controls; otherwise, the rate from our standard service catalog applies.
We invoice for services on a periodic basis (typically monthly). Invoices are delivered through the Portal and may be sent by email. Payment is due within thirty (30) days of the invoice date unless otherwise specified.
Invoices remaining unpaid after the due date are subject to a late fee of five percent (5%) of the outstanding balance. Aethyra reserves the right to suspend Services for accounts that are sixty (60) days or more past due. Late fees may be waived at Aethyra’s discretion in cases where the Client has communicated a documented reason for delay (e.g., wire transfer issues, accounting cycle gaps).
Fees are exclusive of any sales, use, value-added, or similar taxes, which are your responsibility unless we are legally required to collect them.
We accept payment by check, ACH, wire transfer, and (where enabled) credit card. Reference numbers (check numbers, transaction IDs) should be provided when remitting payment. We may use third-party payment processors and accounting platforms (such as QuickBooks Online) to process and reconcile payments.
The Services may integrate with third-party platforms including but not limited to QuickBooks Online (Intuit Inc.), Microsoft 365 / OneDrive, RealPage, and email service providers. Your use of those third-party services is subject to their own terms of service and privacy policies. Aethyra is not responsible for third-party services and disclaims all liability arising from or related to them.
We strive to keep the Services available and operational, but we do not warrant that the Services will be uninterrupted, error-free, or completely secure. We may modify, suspend, or discontinue any aspect of the Services at any time, including for scheduled maintenance, with or without notice.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. AETHYRA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. AETHYRA DOES NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE AVAILABLE WITHOUT INTERRUPTION, OR BE FREE FROM ERRORS, BUGS, OR HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL AETHYRA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICES, EVEN IF AETHYRA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. AETHYRA’S TOTAL CUMULATIVE LIABILITY UNDER THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO AETHYRA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE THOUSAND U.S. DOLLARS ($1,000).
You agree to indemnify, defend, and hold harmless Aethyra, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with: (a) your access to or use of the Services; (b) your violation of this Agreement; (c) your violation of any third-party right, including intellectual property or privacy rights; or (d) any Client Data you submit.
This Agreement remains in effect while you have an active engagement with Aethyra or active Portal access. Either party may terminate this Agreement at any time in accordance with the termination provisions of any signed Statement of Work, or by providing written notice if no Statement of Work is in effect. Upon termination, your right to access the Portal ends, but Sections 4 (License Grant), 5 (Client Data and Confidentiality), 9 (Disclaimers), 10 (Limitation of Liability), 11 (Indemnification), and 13 (General) will survive.
This Agreement is governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. Any dispute arising under this Agreement will be brought exclusively in the state or federal courts located in Collin County, Texas, and the parties consent to personal jurisdiction in those courts.
This Agreement, together with any signed Statement of Work and our Privacy Policy, constitutes the entire agreement between you and Aethyra with respect to the Services and supersedes all prior or contemporaneous communications and proposals.
We may modify this Agreement from time to time. When we do, we will revise the “Last updated” date above. Material changes will be communicated via the Portal or by email. Your continued use of the Services after the effective date of revised terms constitutes your acceptance of those terms.
You may not assign or transfer this Agreement without our prior written consent. We may assign this Agreement in connection with a merger, acquisition, or sale of substantially all of our assets, or to an affiliate.
If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any provision of this Agreement does not constitute a waiver of that provision.
Neither party is liable for failure or delay in performance due to causes beyond its reasonable control, including acts of God, war, terrorism, civil unrest, government action, labor disputes, internet or utility failures, or pandemic.
Questions about this Agreement may be directed to:
Aethyra Consulting Group, LLC
Plano, Texas, United States
Email: legal@aethyraconsultinggroup.com
Web: aethyraconsultinggroup.com
Aethyra Consulting Group, LLC is a Texas limited liability company operating as a subsidiary of Ladyheart Enterprises, LLC. All rights reserved.